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| Warrenty | » german |
Dear Sir or Madam
We guarantee that your purchased techsolo
product at time of purchase and 36 months afterwards will be free
of material, design and production errors.
Additionally we have to inform you that wearing parts and product
extras, such as headphones, case lights, fans, IDE cables, side
windows, front covers, are not included in the warranty period.
Should any of the above mentioned parts has a damage/error within
the first 14 days after purchase please contact us so we can
initiate an exchange.
Errors out of this period of time cannot be considered anymore.
Be aware that special product groups/ranges have a special
warranty period (list see below). Errors caused by technical
news are no reason to exchange the product. For damages to the
surface and scratches there is a max. warranty period of three
months. Should your techsolo product have an error, that is not
origin in the reasons mentioned above and within the declared
warranty period please contact your dealer, where you purchased it,
to initiate an exchange. A direct exchange by us is only possible
by exception, in these cases please contact our service department.
Unauthorized sendings will be fined with an extra charge of 25€.
In case of a direct exchange by techsolo please be aware that you
have to cover the carriage on the parcel service.
Warranty service will only be given, if the following things are
included:
- a copy of the invoice (with date of purchase, product type, name of the dealer)
- the product supposed to have an error
- a detailed error description.
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Techsolo reserves the right to reject Service if the above mentioned documents aren’t
included, or the included information is insufficient or unreadable. If the error
description is insufficient to find the error directly an inspection fine of up to
40€ will be levied.
Repair and exchange claims within the warranty period can be fulfilled with
functionally equal or repaired, successor or improved products or an alternative
product agreed with the customer.
Techsolo always works on the improvement of all their products. Please show
understanding that therefore changes to our product range, products, scope of
delivery, equipment and technology are possible.
Texts, descriptions and illustrations are based on the information dated on the
point in time of print. Reproductions and adoptions without consent of techsolo is
prohibited
For the following a 24-month warranty period is valid
- Multimedia Player
- MP3 Player
- DVD Player
- Power supplies
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| TCA-4850 Webcam |
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| NCP-580 Power Supply |
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| TRH-300 |
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